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Privacy Policy

  1. Introduction
    1. We are committed to safeguarding the privacy of our customers; in this policy, we explain how we will treat your personal information in connection with services that we are providing to you.
    2. By using our website and agreeing to this policy, you consent to our use of personal information in accordance with the terms of this policy.
  2. Collecting personal information
    We may collect, store and use the following kinds of personal information:
    1. information about your visits to and use of this website (including your IP address, browser type and version, operating system, referral source, length of visit, page views and website navigation paths) via our online chat, Google Analytics and Facebook Pixel;
    2. information that you provide to us when completing the contact form on our website (including your email address), when calling us or sending an email to us;
    3. information relating to any purchases you make of our services or any other transactions that you enter into through our website (including your name, address, telephone number, email address and card details);
    4. information that you post to our website or our social network pages for publication on the internet (including your user name, your profile pictures and the content of your posts);
    5. any other personal information that you choose to send to us.
  3. Using personal information
    1. Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages (testimonials) of the website.
    2. We may use your personal information to:
      1. manage our website and business;
      2. personalise our website for you;
      3. enable your use of the services available on our website;
      4. supply to you services purchased through our website;
      5. send statements, invoices and payment reminders to you, and collect payments from you;
      6. send you non-marketing communications;
      7. send you email notifications that you have specifically requested;
      8. send you marketing communications relating to our business which we think may be of interest to you, by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time in writing if you no longer require marketing communications);
      9. provide third parties with statistical information about our users (but those third parties will not be able to identify any individual user from that information);
      10. deal with enquiries and complaints made by or about you relating to our website and services;
      11. keep our website secure and prevent fraud.
    3. If you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the licence you grant to us.
    4. We will not, without your express consent, supply your personal information to any third party for the purpose of their or any other third party’s direct marketing.
    5. All our bank card online transactions are handled through our payment services provider. We will share information with our payment services provider only to the extent necessary for the purposes of processing payments you make, refunding such payments, and dealing with complaints and queries relating to such payments and refunds.
  4. Disclosing personal information
    1. We may disclose your personal information to any of our employees, officers, insurers, professional advisers or subcontractors as reasonably necessary for the purposes set out in this policy to help run our business.
    2. We may disclose your personal information:
      1. to the extent that we are required to do so by law;
      2. in connection with any ongoing or prospective legal proceedings;
      3. in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention);
    3. Except as provided in this policy, we will not provide your personal information to third parties.
  5. Retaining personal information
    1. This Section sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention of personal information.
    2. Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
    3. We will retain documents (including electronic documents) containing personal data:
      1. to the extent that we are required to do so by law;
      2. if we believe that the documents may be relevant to any ongoing or prospective legal proceedings; and
      3. in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention).
  6. Security of personal information
    1. We will take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information.
    2. We will store all the personal information you provide on our secure (password- and firewall-protected) devices.
    3. All electronic financial transactions entered into through our website will be protected by encryption technology.
    4. You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
  7. Amendments
    1. We may update this policy from time to time by publishing a new version on our website.
    2. You should check this page occasionally to ensure you are happy with any changes to this policy.
    3. We may notify you of changes to this policy by email.
  8. Third party websites
    1. Our website includes hyperlinks to, and details of, third party websites.
    2. We have no control over, and are not responsible for, the privacy policies and practices of third parties.
  9. Updating information
    1. Please let us know if the personal information that we hold about you needs to be corrected or updated.
  10. Cookies
    1. Our website uses Google Analytics for the purposes of analysing traffic to and from this website and Facebook Pixel. No personal information about you is stored by accepting these cookies and your use of this website signifies your consent to their use. These cookies are small text programmes that analyse your use of our website and provide information that helps us to improve visitor experience in the future.
  11. Our details
    1. This website is owned and operated by AZ Precision LTD.
    2. We are registered in England and Wales under registration number 5156211, and our registered office is 7 Allhallows Road, London E6 5SZ.
    3. You can contact us:
      1. using our website contact form;
      2. by telephone, on the contact numbers published on our website;
      3. by email published on our website;

Effective Date: 25th May 2018

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